In the realm of business, we understand that unforeseen circumstances can lead to temporary cash-flow challenges. Hence, we extend a standard 7-day grace period for payments.

If you foresee needing additional time beyond the initial 7 days to settle your invoice, kindly reach out to our dedicated Customer Service team via ticket. Depending on your past payment record, we may be able to accommodate an extension to ensure uninterrupted service.

Our ticketing system operates on a first-come, first-served basis.
We strive to address all technical support inquiries promptly, with a target response time of within 1 hour, though often we respond even more swiftly.