Suspension occurs either as a result of a payment failure or voluntary cancellation.
To reinstate your station’s functionality, simply access the Client Zone and complete the payment process. It’s essential to act promptly, as stations remain under preservation for a span of 30 days before automatic removal. Our ticketing system operates on a first-come, first-served basis. We strive to address all technical support inquiries promptly, with a target response time of within 1 hour, though often we respond even more swiftly.