How can I get support

For support requests, please visit our Support Center. 
We’re here to help, 24 hours a day, 7 days a week.

We provide round-the-clock technical support coverage, ensuring that our Europe and US teams are available to assist you at any time, day or night.

Our ticketing system operates on a first-come, first-served basis. We strive to address all technical support inquiries promptly, with a target response time of within 1 hour, though often we respond even more swiftly.