Notification system
MojoCP offers a strong client communication feature that simplifies interactions between clients and resellers. It keeps both parties updated on important account activities. This automated system ensures clients receive real-time updates on significant actions related to their accounts, boosting transparency and engagement. By removing guesswork, resellers can provide a professional and prompt service.
For instance, when clients reset their passwords, they receive a personalized message right away. This might say, "Your password has been reset." Such communication reassures clients that their security and account management are handled effectively. This process keeps users informed and helps resellers avoid unnecessary support inquiries, allowing them to focus on more critical business tasks.
Additionally, MojoCP provides in-panel alerts for key events. For example, clients are notified when they are about to reach their bitrate or disk quota limits. This feature helps prevent service interruptions by warning users in advance, allowing them to make necessary changes to their accounts. Clients also receive alerts as they approach data transfer limits, ensuring smooth operations without unexpected charges.
Moreover, the communication system is fully customizable. Resellers can adjust settings to fit their clients' needs. Whether it’s changing the frequency of updates or setting reminders for important actions, MojoCP provides the flexibility to accommodate different reselling business models. This level of customization enhances client satisfaction, offering a service that feels personal and responsive.
Incorporating this advanced communication system into your business not only boosts efficiency but also strengthens client relationships. By keeping clients informed about account activities and potential issues, you build trust and create a seamless experience for both you and your customers.
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Customize Your Communication:
Here's your guide to effortlessly configure personalized messages for your clients:
a: Navigate to your MojoCP dashboard and access the "Settings" option in the navigation menu.
b: Select "Email Templates" from the settings page.
c: Initiate a new template by clicking "Add New" and fill in the template name, company email, subject, message, and choose the notification color in the dialog box.
e: Set the schedule date and time for sending notifications using the "Schedule Date and Time" option.
f: Click "Save Changes" to finalize your custom email template.
- Streaming Pulse Inc.
Empowered Reselling: Illuminating Your Path with MojoCP Notifications
As a reseller, you're not left in the dark either. Stay on top of your client accounts effortlessly by receiving notifications on events like password resets or streaming service issues. These notifications appear prominently at the top of your dashboard, providing a centralized hub for managing important account events.
Tailor email notifications
What sets MojoCP apart is its adaptability for resellers. You can tailor email notifications to align with your brand by customizing triggers for automated email notifications. This flexibility ensures clients receive only relevant email updates, enhancing their overall experience while maintaining a personalized touch in communication through tailored notifications.
